Simple, transparent pricing
14-day free trial on all plans. No credit card required. Cancel anytime.
For small CS teams getting started with proactive customer success.
Start free trial- Up to 50 accounts
- 2 team members
- AI health scoring
- AI account recommendations
- Standard playbooks
- Basic integrations (CRM, email)
- Customer Onboarding Portal (1 active)
- Email support
For growing teams that need full automation and analytics.
Start free trial- Up to 250 accounts
- 10 team members
- Everything in Starter, plus:
- Success Path with AI-generated stages
- Unlimited Onboarding Portals
- Custom playbooks & automations
- NPS & CSAT surveys
- All integrations
- Health trends & analytics
- Tier-based health profiles
- Priority support
For established CS organizations managing large portfolios.
Start free trial- Up to 1,000 accounts
- Unlimited team members
- Everything in Professional, plus:
- Multi-org support
- Advanced reporting & export
- Custom health scoring models
- API access & webhooks
- Dedicated success manager
- SLA guarantee
Unlimited accounts and users, custom API solutions, SSO/SAML, dedicated infrastructure, custom health scoring models, dedicated success manager, and SLA guarantee.
Frequently asked questions
How does the 14-day free trial work?
Sign up with your email — no credit card required. You get full access to the Professional plan for 14 days. At the end of the trial, choose a plan or your account pauses (no data is deleted).
Can I change plans later?
Yes, you can upgrade or downgrade at any time. Changes take effect immediately, and billing is prorated.
What happens if I exceed my account limit?
We'll notify you when you're approaching your limit. You can upgrade to a higher plan, or we can discuss a custom arrangement.
Do you offer annual billing?
Yes — annual billing gives you 2 months free (pay for 10, get 12). Contact us for annual pricing.
What integrations are included?
Starter includes CRM and email integrations. Professional and Business include all integrations: CRM (Salesforce, HubSpot, Zoho, Pipedrive), support (Zendesk, Freshdesk, Intercom), communication (Slack, Gmail, Outlook), and billing (Stripe, Chargebee).
Is my data secure?
Absolutely. We use AES-256 encryption at rest and in transit, are SOC 2 Type II compliant, and fully GDPR compliant. Enterprise plans include SSO/SAML and dedicated infrastructure.
How long does setup take?
Most teams are fully operational within 30 minutes. Connect your CRM, and AI starts mapping your customers immediately. No data science or engineering team required.
Do you offer Enterprise plans?
Yes — for teams managing 1,000+ accounts with needs for custom API solutions, SSO, dedicated infrastructure, and SLA guarantees. Contact us for a custom quote.
Still have questions? Get in touch — we typically respond within a few hours.